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House visit

COMPLIANCE

In-House
Complaints Procedure

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below.

In-House Complaints Procedure

We are committed to providing a professional service to all our clients and customers. If something goes wrong, we need you to tell us about it. This will help us to improve our standards and service going forward and resolve issues as soon as possible. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below.

Your Complaint

Please put your complaint in writing by email and address it to Yoko Garg (Director). Please include as much detail as possible, including dates, names of any members of staff you dealt with, and where you are able to enclosing/attaching any supporting evidence.
 

Email: info@yourlettingsuk.com

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